Refund policy

If you are not happy with a purchase, ask for a refund within 7 days of the payment date and you get your money back in full. You do not need to give a reason. This applies to each item of an order: you can ask for a refund of the whole order or only of an add-on.

To ask for a refund, write to suporte@elevecursos.com from the email you used to buy and say that you want a refund.

We confirm the refund within 2 business days of your request. The money goes back to the same UPI account or card you paid with; banks usually show it within 5 to 7 business days. Files you downloaded may not be used or shared after a refund.

After 7 days we do not give refunds, except when you were charged twice for the same order; you paid but did not receive the product and we could not fix it within 2 business days; or the law requires a refund.

Payments are processed by Dodo Payments, the merchant of record for your purchase. When we approve a refund, Dodo Payments sends it to your payment method. If you think a charge is wrong, please contact us before asking your bank for a chargeback.